pk10 Terms and Conditions

Welcome to pk10.biz. These terms and conditions ("Terms") form a legally binding agreement governing your use of the pk10 platform. By registering or using the platform in any way, you are considered to have fully accepted these Terms.

Pk10 is an online Sports Betting and gaming platform built for sports fans across Bangladesh. From cricket, football, and kabaddi to Live Casino and lottery, pk10 offers a wide range of entertainment all in one place.

Pk10 reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the website, along with the date of the latest update.

The following conditions must be met to open an account on pk10:

• Users must be at least 18 years of age to register. pk10 is strictly prohibited for anyone under 18.
• Each person may only register one account. Creating multiple accounts is strictly prohibited and may result in account termination.
• All information provided at registration — including your name, phone number, and date of birth — must be accurate and current.
• It is your responsibility to keep your account password and login credentials strictly confidential. Never share your login details with any third party.
• We strongly recommend keeping two-factor authentication (2FA) enabled to keep your account secure.
• If you notice any suspicious activity on your account, contact pk10 Support immediately.

KYC Verification

Pk10 may request identity documents (National ID or passport) and proof of address for account verification at any time. Withdrawals may be temporarily suspended until KYC verification is complete.

All financial transactions on pk10 are handled securely and transparently. The key rules for deposits and withdrawals are outlined below:

Deposit Terms

• The minimum deposit amount is ৳200 (two hundred BDT).
• Accepted payment methods: bKash, Nagad, Rocket, and USDT (crypto).
• Deposits are generally credited instantly. Any delays are resolved within 24 hours.
• Deposits from third-party accounts are not accepted. Only payment methods registered in your own name may be used.

Withdrawal Conditions

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawal requests are typically processed within 2–15 minutes.
• KYC verification must be completed before any withdrawal can be processed.
• Bonus balances can only be withdrawn after the associated wagering requirements have been met.
• If any irregularity or fraud is suspected, pk10 reserves the right to temporarily place a hold on withdrawals.

Please read and understand the rules below before placing any bets on pk10. Following the rules ensures a smooth experience.

• Once a bet is confirmed, it cannot be cancelled or changed — however, if the cash out feature is available, it may be used under the applicable conditions.
• The minimum bet amount is ৳10 per wager, and the maximum limit varies by event.
• If an event is cancelled, postponed, or left incomplete, the bet will be declared void and the stake will be refunded.
• Odds in live betting can change rapidly. The odds at the time your bet is confirmed are the ones that apply.
• In parlay or accumulator bets, if one leg is voided, the bet will be recalculated based on the remaining legs.
• If a bet cannot be processed due to a technical error, that bet will be considered void.
• Pk10 reserves the right to accept or decline any bet, particularly those placed at inconsistent odds.

Pk10 regularly runs a variety of bonuses and promotions. Each bonus comes with its own terms that must be followed.

• The welcome bonus is exclusively for new members and applies only after the first deposit.
• After receiving a bonus, withdrawals will not be permitted until the specified wagering requirements have been met.
• Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• If bonus abuse or fraud is detected, pk10 reserves the right to void the bonus and suspend the account.
• Winnings from free bets will be credited as bonus balance, not cash.

The following activities are strictly prohibited on pk10. Violating these rules may result in permanent account closure and forfeiture of any funds:

• Opening or operating multiple accounts under the same person's name.
• Placing bets using bots, scripts, or any automated software.
• Match fixing or using insider information to gain an unfair advantage.
• Using funds from money laundering or illegal sources on pk10.
• Artificially fulfilling wagering requirements by exploiting the bonus system.
• Attempting to gain unauthorized access to another user's account.
• Hacking or engaging in any malicious activity targeting pk10's systems or software.

Pk10 takes the protection of your personal data very seriously. Information collected at registration is used solely for the purpose of providing our services.

• Your personal information is never sold or shared with third parties.
• Information may be disclosed to relevant authorities where required by law.
• Pk10 uses industry-standard SSL encryption to keep all data secure.
• You may request to update or delete your personal information at any time.

For more details, visit our Privacy Policy Read.

Pk10 wants all its users to enjoy gaming in a healthy and enjoyable way. Think of betting as a form of entertainment, not a source of income.

• Never bet beyond your means. Don't chase your losses.
• Pk10 allows users to set their own daily, weekly, or monthly betting limits.
• You can apply for self-exclusion for a set period if needed. Simply contact our support team to activate it.
• Pk10 is strictly prohibited for users under 18 years of age.

To learn more about responsible gaming, visit our Responsible Play View Page.

Pk10 reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Evidence of fraud, money laundering, or any illegal activity.
• Registering with false or inaccurate information.
• If an account has been inactive for an extended period (more than 12 months).

Users may also request account closure at any time by contacting support. Any valid balance remaining in the account can be withdrawn before closure.

Pk10 is committed to resolving all user complaints and disputes quickly and fairly.

• To raise a complaint, please contact our customer support team first.
• Our support team will provide an initial response within 48 hours.
• Complex cases are typically resolved within 7 business days.
• Pk10's decision shall be considered final, though we always strive for a fair resolution.

Pk10 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Any changes will be notified on the website and the "Last Updated" date at the top of the page will be revised accordingly.

• Continued use of pk10 after any changes are made will be considered acceptance of the updated Terms and Conditions.
• For significant changes, you may be separately notified via your registered email or phone number.
• We recommend visiting this page regularly to stay up to date with the latest terms.

If you have any questions about these terms and conditions, please get in touch with us:

• Email: support@pk10.biz
• Live Chat: Click the chat icon at the bottom right of the website.
• Support hours: 24 hours a day, 7 days a week.